About the Role

Coordinate customer shipments, manage daily client communication and support efficient transport operations. The successful candidate will work closely with branch management and operational teams, taking ownership of service delivery and maintaining professional customer relationships. Working hours: Monday to Friday, 07:00–17:00 or until work is completed, with alternate Saturdays, 07:00–14:00, subject to operational requirements.

Duties & Responsibilities

Communicate with existing clients daily to secure shipments and delivery opportunities. Plan and coordinate shipments and deliveries. Monitor delivery progress and update clients on delays and resolutions. Prepare daily sales and operational reports. Complete and close shipment files and delivery documentation accurately. Coordinate with transport teams, customers and branch management. Maintain customer relationships and identify business growth opportunities.

Minimum Requirements

Proven knowledge of containerized logistics, imports and exports. Working knowledge of Navis and port operations. Strong understanding of container movements and transport planning. Own reliable vehicle. Strong leadership, analytical and numerical skills. Excellent communication and professional presentation. Ability to make sound operational decisions and liaise directly with management. Strong organization, teamwork and problem-solving skills. Ability to work long hours under pressure and meet deadlines.

Qualifications

Matric

Experience Required

Proven experience in a similar role within the logistics or transport industry is essential, including containerized logistics, imports and exports. Minimum years were not specified.