About the Role

Coordinate daily fleet movements, vehicle dispatch and driver activities to ensure safe, efficient and timely collections and deliveries. The successful candidate will monitor transport operations, maintain accurate fleet records and communicate professionally with customers, drivers, workshop personnel and branch management. Working hours are Monday to Friday, 07:00–17:00 or until work is completed, with alternate Saturdays, 07:00–14:00, subject to operational requirements.

Duties & Responsibilities

Dispatch vehicles and drivers with clear collection and delivery instructions. Monitor vehicle movements and provide timely delivery updates. Capture accurate, live operational information on the fleet management system. Ensure vehicles and drivers meet applicable licence, permit and statutory requirements. Review daily vehicle inspection reports and refer defects to the workshop. Coordinate vehicle servicing, maintenance and breakdown responses. Monitor fuel usage and support efficient fleet operations. Handle fleet enquiries professionally via telephone, email and WhatsApp. Liaise with customers, service providers and internal teams to resolve operational issues. Maintain accurate records and promote safe working practices.

Minimum Requirements

Computer literacy and advanced Microsoft Excel skills. Experience with Navis and knowledge of port operations. Valid driver’s licence. Strong analytical and numerical skills. Excellent verbal and written communication. Strong planning, time-management and problem-solving skills. Leadership qualities and confidence engaging with customers and branch management. Professional presentation and sound operational judgement. Ability to work under pressure, meet deadlines and accommodate operational requirements.

Qualifications

Grade 12.

Experience Required

2–5 years’ relevant experience in a Fleet Controller, Cartage Controller or similar role. Import and export experience is advantageous.